Incident reporting and OSHA recordkeeping, built for the way resorts actually operate.
Digital First Report replaces paper forms, scattered emails, and disconnected spreadsheets with one open intake, automated notifications, a live claim dashboard, and an OSHA 300 log that maintains itself.
Reporting at a ski resort doesn't look like reporting anywhere else.
The volume is concentrated, the workforce is seasonal, and the OSHA clock starts the moment something happens — usually at 9 PM on a Saturday.
High-volume, compressed season
Skiing facilities rank 4th on the BLS list for incident rate — 10 recordable cases per 200K hours worked in 2024 (down from 18 in 2022). Most resorts run four to six months. Most incidents happen in that window.
Injured-employee reporting is broken
Paper forms. 24/7 operations. Employees who never return after an injury. SMS systems that require every user to have an account. Annual turnover that resets institutional knowledge each November.
Information lives in too many places
Risk Management, Safety, HR, the insurance carrier, the medical provider, the supervisor, and the employee — each holding a different piece. No single source of truth.
OSHA recordkeeping has hard deadlines
The OSHA 300 Log. 48-hour reportables. 8-hour reportables. Determining whether a claim belongs on the log at all. None of it forgives a missed update.
Four moving parts. One system.
Built from off-the-shelf tools that your IT department already trusts, configured to match your operation.
Digital first report of injury
An open form anyone can fill out — no account, no app install. Posted as a QR code in break rooms, on radios, and in supervisor pockets. Reports start arriving the moment the incident happens.
Automated communication
A new report triggers confirmation to the employee, a notification to the supervisor, and the full investigation packet to Risk / HR — automatically, every time.
Claim and data visualization
A live dashboard for DART, open claims, incidents by location, and the operational metrics your GM actually asks about.
OSHA recordkeeping that maintains itself
Recordable logic, automatic DART calculation, days-away and restricted-duty tracking, and a weekly OSHA 300 log that emails itself.
What changes once it's running.
- Increased reporting
- Reduced lag time between incident and intake
- Faster response to each incident
- Better documentation across the claim lifecycle
- Reduced time-to-close on open claims
- Reduced total cost of claims — increased equity, lower premium
Want to see it running on your operation?
Matt Thomas — 13 years in ski-industry risk management — will walk you through the system and how it would fit your resort.
Request a Demo